Mrs. Ericka Kay was well rounded about her job and professional skills. She new the area and what was best for me. The think she told me I could not have believe it if I did not see it with my own eyes. She made it happen like she said she would. She was always available to me when I need to know sometime right away. She stayed daily in communication with me weather is was thru emails or by phone. She is smart, knowledgeable, honest and will fight every inches to make you satisfies.